FBP’s commitment to online security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. FBP encrypts information whenever a customer requests it. All FBP agents and contractors with access to personal information obtained by the FBP are also bound to adhere to this policy as part of their contract with FBP.
Personal information that FBP May collect
FBP collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, social security numbers, and other information. FBP does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no parts of our sites are designed with the purpose of attracting any person under age 13.
How FBP uses personal information
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle complaints, and process billing and business requests related to your insurance program.
We never sell or rent your personal information. The FBP may also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. FBP uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the FBP sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.